Mandilak “Technical Support Representative”

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Mandilak "Technical Support Representative"

Job Application

Your name *

Marshall Shibu George

Your email address *

marshallshibugeorgeixz@gmail.com

Current Location *

India

City *

Port Blair

Mobile Numbe *

+919933287522

Phone Number *

+919933287522

Nationality *

Indian

Total Year Experince *

13

Brief of your experience *

Senior network engineer

Current Location *

India

Field

Technical Support Representative

Gender

Male

CV

Notes*

Responsible for Providing technical support and assistance to end-users for hardware, software, and network-related issues in person or by remote access, phone, e-mail . Record, track and monitor IT-related user complaints.

Own support tickets and troubleshooting within our organization for Odoo (ERP), tools and services. Setting up Devices / Accounts for new users.

Installation and configuration and rollout of Routers,Servers, PCs, L2/L3 switches and other workstations. Installation, troubleshooting and managing of computers, software, printer and related equipments. Management of network connectivity of optical fiber network to end user using firewalls ,routers, switch and wireless, camera, Biometrics etc. Update and track records of computer hardware and software license-related inventory.

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